Careers and Occupations

First-Line Supervisors of Office and Administrative Support Workers

First-Line Supervisors of Office and Administrative Support Workers

First-Line Supervisors of Office and Administrative Support Workers Videos


Related Areas of Study
First-Line Supervisors of Office and Administrative Support Workers Description

Directly supervise and coordinate the activities of clerical and administrative support workers.

First-Line Supervisors of Office and Administrative Support Workers Related Job Titles

Accountant, Accounting Administrator, Accounting Clerks Supervisor, Accounting Director, Accounting Manager, Accounting Supervisor, Accounts Payable Supervisor, Accounts Receivable Manager, Accounts Receivable Supervisor, Adjustment Supervisor, Administrative Assistant, Administrative Assistant to the Dean, Administrative Coordinator, Administrative Officer, Administrative Services Director, Administrative Supervisor, Administrator, Admissions Director, Admissions Officer, Admissions Supervisor, Admitting Officer, Advertising Dispatch Clerks Supervisor, Agency Appointments Supervisor, Airline Ticket Sales and Reservations Supervisor, Animal Hospital Office Supervisor, Assembly Stock Supervisor, Audit Clerks Supervisor, Auto Club Safety Program Coordinator, Automatic Chief, Automobile Club Safety Program Coordinator, Automotive Service Advisor, Automotive Service Writer, Baggage Agent Supervisor, Baggage and Mail Agent, Baggagemaster, Banking Supervisor, Billing Administrator, Billing Department Supervisor, Billing Services Manager, Billing Supervisor, Booking Supervisor, Bookkeepers Supervisor, Bookkeeping Clerks Supervisor, Boxing and Pressing Supervisor, Business Manager, Business Services Supervisor, Call Center Director, Cargo Supervisor, Cashiers Supervisor, Central Office Operator Supervisor, Central Office Telephone Operators Supervisor, Central Supply Manager, Central Supply Supervisor, Central Supply Technician Supervisor, Chief Crew Scheduler, Chief Dispatcher, Chief Load Dispatcher, Chief Meter Reader, Chief Order Dispatcher, Chief Payroll Clerk, Chief Service Dispatcher, Chief Service Observer, Chief Telephone Operator, Civil Process Supervisor, Claims Adjuster Supervisor, Claims Supervisor, Classified Advertising Supervisor, Clerical Supervisor, Clerk Supervisor, Clinical Services Director, Coding Clerks Supervisor, Coin Machine Collector Supervisor, Collection Supervisor, Commissary Agent, Communication Center Coordinator, Complaint Evaluation Supervisor, Computer Operations Supervisor, Contact and Service Clerks Supervisor, Control Board Operator, Controller, Coordinator, Correspondence Section Supervisor, Cost and Sales Record Supervisor, Cost Control Supervisor, Credit and Loan Collections Supervisor, Credit Manager, Customer Care Manager, Customer Complaint Service Supervisor, Customer Records Division Supervisor, Customer Service Administrator, Customer Service Director, Customer Service Manager, Customer Service Officer, Customer Service Representative Supervisor, Customer Service Supervisor, Customer Services Supervisor, Cycle Counter, Data Control Clerk Supervisor, Data Entry Supervisor, Data Processing Supervisor, Delivery Department Supervisor, Department Manager, Director, Dispatch Manager, Distribution Manager, Documentation Supervisor, Education Administrator, Executive Assistant, Executive Vice President, Facilities Manager, Field Cashier, Field Service Manager, Files Supervisor, Film Vault Supervisor, Finance Director, Financial Aid Director, Fire Chief, Flight Reservations Manager, Floor Space Allocator, Food Checkers and Cashiers Supervisor, Force Adjustment Supervisor, Front End Manager, Gate Services Supervisor, General Accounting Manager, General Manager, Group Chief Operator, Head Bookkeeper, Head Cashier, Head Control Clerk, Head Stock Transfer Clerk, Head Teller, Head Transfer Clerk, Home Energy Consultant Supervisor, Hospital Admissions Officer, Hotel or Motel Front Desk Supervisor, Hub Lead, Human Resources Director, Human Resources Manager, Inventory Administrator, Inventory Control Manager, Inventory Control Supervisor, Inventory Management Specialist, Inventory Specialist Manager, Keypunch Operators Supervisor, Learning Center Coordinator, Lending Activities Supervisor, Linen Room Supervisor, Machine Records Units Supervisor, Magazine Supervisor, Mail Carriers Supervisor, Mail Clerks Supervisor, Mail Sorting Supervisor, Mailing Manager, Mailroom Supervisor, Mails Supervisor, Maintenance Supervisor, Marking Room Supervisor, Measurement Department Chief Clerk, Medical Billing Manager, Medical Billing Supervisor, Meter Readers Supervisor, Money Room Supervisor, Office Coordinator, Office Manager, Office Services Supervisor, Office Supervisor, Operations Manager, Operations Vice President, Operators School Manager, Order Administrator, Order Takers Supervisor, Passenger Service Supervisor, Patient Care Coordinator, Pay Station Department Manager, Payroll Administrator, Payroll Master, Payroll Supervisor, PBX Supervisor (Private Branch Exchange Supervisor), Personnel Clerks Supervisor, Petroleum Inspector Supervisor, Plant Manager, Policy Change Clerks Supervisor, Postal Supervisor, Print Shop Chief Clerk, Production Clerks Supervisor, Production Control Supervisor, Proof Machine Operator Supervisor, Property Master, Public Message Service Supervisor, Public Service Director, Purchasing and Claims Supervisor, Purchasing Manager, Rate Supervisor, Real Estate Office Supervisor, Records Supervisor, Regulatory Administrator, Reservation Supervisor, Reservations Agent, Reservations Manager, Route Supervisor, Sack Department Supervisor, Safety Deposit Supervisor, Sales Manager, Schedule Supervisor, Script Supervisor, Secretary of Police, Securities Vault Supervisor, Service or Work Chief Dispatcher, Shelving Supervisor, Shipping and Receiving Supervisor, Shipping Receiving Manager, Shipping Supervisor, Space Control Supervisor, Staff Services Manager, Statement Clerks Manager, Statement Clerks Supervisor, Station Agent, Steno Pool Supervisor, Stock Control Supervisor, Stock Room Manager, Stock Supervisor, Stockroom Supervisor, Storekeeper, Stores Supervisor, Supervisory Clerk, Survey Workers Supervisor, Switchboard Operator Supervisor, Tabulating Supervisor, Tariff Supervisor, Team Leader, Team Manager, Technical Coordinator, Technical Services Team Leader, Telecommunicator Supervisor, Telegraphic Typewriter Operators Supervisor, Telephone Clerks Supervisor, Telephone Information Supervisor, Telephone Operators Supervisor, Telephone Order Supervisor, Telephone Solicitor Supervisor, Teller Supervisor, Tellers Supervisor, Ticket Sales Supervisor, Timekeeping Supervisor, Toll Collector Supervisor, Tool Crib Manager, Tool Crib Supervisor, Transcribing Operators Supervisor, Travel Information Center Supervisor, Trust Accounts Supervisor, Typing Pool Supervisor, Typing Section Chief, Typists Supervisor, Underwriting Clerks Supervisor, Vault Cashier, Want Ad Supervisor, Ward Service Supervisor, Warehouse Supervisor, Warranty Administrator, Warranty Manager, Weigh Boss, Word Processing Supervisor, Workforce Services Supervisor, Yard Supervisor,


First-Line Supervisors of Office and Administrative Support Workers Related Careers
First-Line Supervisors of Office and Administrative Support Workers Tasks
Core Tasks
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
  • Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.
  • Develop work schedules according to budgets and workloads.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Develop or update procedures, policies, or standards.
  • Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
  • Recruit, interview, and select employees.
  • Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
  • Monitor inventory levels and requisition or purchase supplies as needed.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Interpret and communicate work procedures and company policies to staff.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
  • Coordinate activities with other supervisory personnel or with other work units or departments.
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Compute figures such as balances, totals, or commissions.
  • Make recommendations to management concerning such issues as staffing decisions or procedural changes.
Supplemental Tasks
  • Discuss work problems or grievances with union representatives.
  • Arrange for necessary maintenance or repair work.
  • Keep informed of provisions of labor-management agreements and their effects on departmental operations.
  • Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
  • Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.
  • Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.

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